Privacy Policy
Last Updated: 15/12/2023
Introduction
Welcome to [physiopilatesbyam] ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
Information we collect
1. Personal Information:
whilst using our website, we may ask you to provide us with some personal information that will help us identify who you are. These will include:
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Contact Information: This includes your name, email address, phone number, and any other information you provide when contacting us or booking an appointment.
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Health Information: In the context of providing Pilates and physiotherapy services, we may collect health-related information, such as medical history, injury details, and treatment progress. This information is collected with your explicit consent upon registering for the classes and is used solely for the purpose of providing appropriate services.
2. Non-Personal Information:
We may also collect non-personal information, such as:
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Log Data: We collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, pages visited, and the time and date of your visit. We may also use third party services such as Google Analytics that collect, monitor and analyse usage of the website.
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Cookies: Cookies are small data files that may contain an anonymous, distinctive identifier. They are transmitted to your web browser from a website and saved on your computer's hard drive. Similar to numerous other websites, we employ 'cookies' to gather data. You have the option to configure your browser to reject all cookies or notify you when a cookie is being transmitted. Nevertheless, declining cookies may restrict your access to certain sections of our website. You can control the use of cookies through your browser settings.
How we use your information
We may use your information for the following purposes:
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To provide you with our Pilates and physiotherapy services.
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To communicate with you about scheduled classes, updates via our newsletter and for promotional information related to our services.
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We may reach out to you via email when required for administrative tasks related to your account, such as creating your account, processing payments, or rescheduling classes.
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To improve our website and services.
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To comply with legal obligations.
Data Sharing and Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
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With service providers who assist us in operating our website and providing our services.
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In response to legal requests or court order.
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To protect our rights, privacy, safety, or property, as well as that of our users and the public.
Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
Your Choices: You can choose not to provide certain personal information, but this may limit your ability to access our services or certain features of our website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please send these using the available contact form.